Reply by Davison Inventions

To Mr. Frank Kwiatkowski – Report #160377;

We understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. From the time of an initial contact, through the research and development of a new product idea, to the presentation of a client’s product sample, we try to maintain an open channel of communication, disclosing our services and fees upfront and securing our clients’ approval and authorization throughout the process. Unfortunately, despite our best efforts, clients are occasionally dissatisfied.

A review of your project file indicates that we performed the contracted services according to the terms of the contact. You only contracted for our research services, which you acknowledged having received. Additional services were offered, though you declined. Your decision to decline the additional services does not negate the fact that the initial research services were provided. There is no basis to warrant a refund for services rendered.

For over 23 years, Davison has helped everyday people prepare and present their ideas to corporations, manufacturers, and retailers to see if they would be willing to license the product ideas. Our exclusive idea to product method is responsible for more products on the store shelves than any other competitor in this industry.

Quick facts about Davison and our process

We are based in Pittsburgh, PA and works with clients from around the world.
We have been in business since 1989.
Our products have been sold by over 1,000 stores & online retailers.
We design, build and package products for both individuals and corporate clients.
Our staff of 250 plus are dedicated to helping bring new product ideas to life.
Our staff has won numerous design awards for innovative product designs.
We are a member of the Online Business Bureau and other affiliate groups.

We encourage any questions or concerns be brought to our attention at CCA@davisoninvents.com. Maybe we can help. Thank you.
Author's
0 comments

davison co.only wants your money !!!!!!!!!!!!

service not provided as promised.davison and co. offered service ,but first needed up ft. money to get started.as soon as they received funds!!!! you always got the run a round.

once the have your funds,you are stuck,you have no other choice,they have you were they want you.and try to get a refund,not a chance, even the credit card co.

will not get it back.so be warned about davison co.this is not a reputable co.there reputation is to take your money and seeeee ya!!!!!!!!!!!frank kwiatkowski

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